Mail Center

USPS deliveries arrive in the morning around 10 am and UPS/FedEx/Amazon hub deliveries arrive around noon Monday through Friday. When a carrier brings us packages we must enter them in our system. As they get checked-in students are notified they have a package via email.

The Mail Center only accepts packages from the Post Office (USPS), UPS, FedEx, Amazon Hub.

The Mail Center and Information Desk will NOT accept your deliveries from DoorDash, GrubHub, or Walmart delivery drivers.  You must arrange with the driver to meet them and pick up your items.  If a driver comes with your order to the Mail Center or Information Desk we will tell the driver that they need to contact you and make arrangements to have you meet them.  They may choose not to wait for you and take your items back with them.  Please plan to be sure you are available before ordering. Parents please keep this in mind if you are ordering something to be delivered to your son or daughter. If it is not being shipped by UPS, USPS, FedEx, or Amazon the Mail Center will not accept it. 

Only current residential students at the University of Pittsburgh at Bradford are able to receive items at the Mail Center. Students living off-campus should arrange to have their mail and packages delivered to their off-campus address. 

When mail/packages arrive for you at the Mail Center we will process them and place them in a locker. You will then receive an email to your pitt.edu address with a pin number and a barcode.  You can then use the pin number or the barcode at the kiosk to open the locker with your mail/package inside.  Be sure to close the locker door after retrieving your package. The kiosk is available to use whenever the Commons building is open.

If your package is too big for the locker, or we run out of locker space,  you will receive an email that says to pick up your package at the Mail Center.  In this case, you must pick up your package during Mail Center hours. 

When setting up your address for mail and packages please use the following format.

Jane Smith
300 Campus Drive
Bradford, PA 16701

If you have a pre-paid label we cannot tape the box or affix the label onto the box for you. These must be done on your own. Tape can be purchased across the hall in The Panther Shop or another retailer. If you are paying to ship a package at the mail center we will tape it for you.

Depending on the courier we will try to forward packages and first-class letters to your home address within 30 days. After 30 days they will be returned to sender. Please update your address accordingly to prevent delays.

If you would like a friend to pick up your package, forward them the email you received from the Mail Center so they have the pin number to use at the kiosk.

1. Check your junk email.
2. If your email has a "Focused" tab and an "Other" tab:
   1. Use these directions to change your Outlook Web app so your email is all in one folder:
      1. From the Outlook Toolbar at the top of your email, select "View".
      2. Click on "Show Focused Inbox." You can toggle this feature so you should see either "Focused/Other" or "All/Unread" folders. If you see "All/Unread," then you should see Mail Center emails in your "All" folder.
   2. Use these directions if you are using the Outlook mobile app:
      1. Select the menu button at the top of your screen, to the left of the label "Inbox."
      2. In the bottom left corner, select the gear icon to go the Settings.
      3. Under "Mail," you should see a toggle switch for "Focused Inbox." Turn that off.
3. Add pittbradford.mailcenter@pitt.edu to your contacts and safe senders list.
4. If you still do not get the emails after trying the above solutions, visit CTM at Duke 269 and they can fix it for you.