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Academic FAQs

During this challenging time, many of you have questions about your academics. Here are some answers.

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You can get technology assistance from CTM, Computing, Telecommunications and Media Services, by emailing upbhelpdesk@pitt.edu or calling 814-362-7660. Faculty, staff and students may contact Pitt IT's 24/7 IT Help Desk anytime day or night for remote support. Additionally, The Study Lab On Demand, offered by Pitt’s Dietrich School of Arts and Sciences, provides online free modules to all Pitt students. You can get insight from peer tutors and build study skills with the Study Lab’s video tutorials and online skill-building modules.

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First contact your course professor. If you cannot reach the professor, contact the Division Chair.

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Yes. Teaching surveys are accessible now and will be open until April 19. You will receive emails with the survey link and can access links through My Pitt and CourseWeb. See our Student page for more information.

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If you need help, you can apply online.

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Send an email to Katie Nussbaum, the library’s circulation supervisor, and she’ll renew the books for you.

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You can sell your books back through The Panther Shop. Just fill out of your textbook information online.

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Sign in to your account and print a free return shipping label back to the Panther Shop. On the rental pages, begin by clicking on “Return all by Mail.” To avoid any late fees, return all rented books to the bookstore by the return date on your receipt or packing slip.

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All of the information you need can be found here.