University of Pittsburgh BradfordAcademics
SERVICE INDUSTRY STRUCTURE AND LEADERSHIP
 

Subject: HMGT

Course Number : 0201

Course Title:  SERVICE INDUSTRY STRUCTURE AND LEADERSHIP

Course Description:

Successful leadership as channeled through an organizational structure is a very critical concept in the service industries where the customer is usually present at the point of production of the product. This course will review both the content of structure and leadership as well as the process of utilizing them to successfully direct an organization to its objectives.

Credit Hours: 3 cr

GE: None       Non-Western  /Global 

Prerequisite: 

Course Level: